Enunciation problems

Goddammit, these diplomats are really starting to rub me the wrong way. How hard is it to enunciate, I’m asking you? Or to even spell your name, letter by letter? If you’re Portuguese, and named José Carlos, and if you are aware of the fact that two of your colleagues are also named José Carlos, wouldn’t it be a good idea to pronounce your last name in an at least somewhat audible fashion? And as a diplomat, shouldn’t you be well aware of problems such as this, of cultural differences and of the efforts that have to be made in order for people from different countries and cultures to understand each other? I always spell my last name, even to Swedes, because I know it’s not a common name and people usually don’t know how to spell it. It’s really not that hard, and it doesn’t take that long. You can’t just assume that other people are familiar with your name if it’s not a very common name, like Smith or Jones. And now I’ll be the one getting into trouble for not taking a proper message, but it really isn’t the easiest thing to do when the person calling refuses to enunciate, no matter how many times he’s asked to do so.